Privacy Policy
Privacy Policy
Last Updated: 09.10.24
Privacy Policy
Overview
SCSS, LLC (“SCSS,” “us” or
“we”) respects your privacy and is committed to protecting it through
our compliance with this Privacy Policy (“Policy”). This Policy
describes the types of information we may collect from you or that you may
provide when you access or use the website www.Skaterschoiceskateshop.com (the
“Website”), or the related products, content, activities, features,
and services available on or through the Website (the “Service(s)”),
and our practices for collecting, using, maintaining, protecting, and
disclosing that information.
In this Policy, “personal information” means any
information by which you can be identified or contacted, such as your name
(first and last), physical address, email address, telephone number, billing
information, third-party payment information (e.g., PayPal), as well as any
similar identifying information or information associated with the foregoing.
This Policy applies to information we collect on this
Website; in email, text, and other electronic messages between you and this
Website; through mobile and desktop applications you download from this
Website; and when you interact with our advertising and applications on
third-party websites and services, if those applications or advertising include
links to this Policy. It does not apply to information collected by SCSS
offline or through any other means, including on any other website operated by
SCSS or any third party, nor does it apply to any third-party application or
content (including advertising) that may link to or be accessible from or on
the Website or Services.
Please read this Policy carefully to understand our
policies and practices regarding your information and how we will use and treat
it. If you do not agree with the terms of this Policy or our Terms of Use
posted on the Website, which are expressly incorporated herein by reference and
made a part of this Policy, your sole remedy is to discontinue your use of the
Website and Services. By accessing or using the Website or Services, you agree
to this Policy, which may change from time to time. Your continued use of the
Website and Services after we make any changes to this Policy is deemed to be
acceptance of those changes, so please check the Policy periodically for
updates. We will also endeavor to alert you to any changes to the Policy, but
we do this as a courtesy and not as a condition to your being bound by any new
terms.
U.S. Governing Law
The Website is designed for and targets U.S. audiences,
and is governed by and operated in accordance with the laws of the United
States. We make no representation that the Website and Services are operated in
accordance with the laws or regulations of, or governed by, other nations, and
we do not warrant or imply that the Website and Services are appropriate for
use outside of the United States. By using the Website or Services, you certify
that you meet the age and other eligibility requirements set forth in our Terms
of Use. If you do not meet such age and other eligibility requirements, please
discontinue using the Website and Services immediately, as your continued use
indicates that you are agreeing to the collection, use, disclosure, management,
and storage of your information as described in this Policy.
If you are located outside of the United States, you use
the Website and Services at your own risk and initiative, and you are solely
responsible for compliance with any applicable local, national and
international laws. By using the Website and/or Services and providing us with
any information, you: (a) consent to the transfer and processing of any
information to and within the U.S., (b) acknowledge that U.S. law may provide a
lower standard of protection for personal data than the laws of your location
and/or residence, and (c) understand that we will collect, transfer, store,
process, manage, and/or handle your information in accordance with this Policy
and U.S. law. Consequently, to the fullest extent permitted by law, you hereby
waive any claims relating to the processing of your information in accordance
with this Policy that may arise under the laws and regulations of any other
country or jurisdiction.
Children Under the Age
of 13
The Website and Services are not intended for children
under 13 years of age. We do not knowingly collect personal information from
children under the age of 13. If you are under the age of 13, do not use or
provide any information on the Website or Services, make any purchases through
the Website, use any of the interactive or public comment features of the
Website or Services, or provide any information about yourself to us, including
your name, address, telephone number, email address, or any screen name or
username. If we learn we have collected or received personal information from a
child under the age of 13 without verification of parental consent, we will
delete that information. If you believe we might have any information from or
about a child under the age of 13, please contact us at 805-540-7999.
Information We Collect
About You and How We Collect It
User-Provided Information: You may be required to provide
personal information to access or use certain parts of the Website or Services
including, without limitation; when you place an order or make a purchase; chat
with a specialist; subscribe to a newsletter or email list; fill out a form or
survey; participate in any of our programs, special events, or promotions such
as contests, sweepstakes, or surveys; submit an employment application; contact
us with a comment, testimonial, question, or complaint; or report a problem
with the Website or Services. If you do not provide the requested personal
information, you may not be able to access or use certain features of the
Website or Services.
Depending upon the nature of the transaction, the personal
information collected may include your first and last name, billing or mailing
address, physical or shipping address, telephone number, email address, age, birthday, purchase
history, payment card information, or other demographic information.
Emails and Social Media Sites: If you correspond with us
by email, mail, or via social media, we may retain the content of your
communication or posting, the email or social media account address from which
it was sent, and our response. Content and other information in or related to
emails sent by you to SCSS or postings on any of SCSS’s social media pages or
accounts, blogs or other third-party sites — including, without limitation,
Facebook, Instagram, YouTube, Twitter, — may be used as testimonials or
for other marketing purposes in accordance with our Terms of Use. Please be
aware that when you receive a receipt acknowledging your email, upload to one
of our social media pages or accounts, or submission of a form, it means that
the message, uploaded item, or form has been routed into the internet, and not
that it has been received by us. Please also note that we collect information
automatically using technology when you visit the Website or social media pages
or when you open one of our emails as described in this Policy.
Third Parties: We may also collect personal information
about you from other third parties, such as demographic firms, to make our
future products, services, and marketing efforts more efficient and
personalized for you. We may combine all the information that you provide to us
or that we collect over time with information obtained from other sources and
may disclose this information within our corporate family of companies or our
service providers.
Cookies Information: When you visit the Website, we may
send one or more cookies — a small text file containing a string of
alphanumeric characters — to your computer that uniquely identifies your
browser and lets us help you log in faster and enhance your navigation through
the Website. A cookie does not collect personal information about you. We use
both session cookies and persistent cookies. A persistent cookie remains on
your hard drive after you close your browser. Persistent cookies may be used by
your browser on subsequent visits to the Website. Persistent cookies can be
removed by following your web browser’s directions. A session cookie is
temporary and disappears after you close your browser. You can reset your web
browser to refuse all cookies or to indicate when a cookie is being sent.
However, some features of the Website or Services may not function properly if
the ability to accept cookies is disabled.
Google Analytics: We use a tool called “Google
Analytics,” a web analytics service provided by Google, Inc.
(“Google”) to collect information about use of the Website. Google
Analytics collects information such as how often users visit the Website, what
pages are visited, and what other sites were visited prior to coming to the
Website. The Website may use certain features of Google Analytics, including:
(a) “Demographics and Interest Reporting” to analyze information
regarding the interests and demographics of users of the Website, and such
non-personally identifiable information is used in the same manner as we use
other non-personally identifiable information as described in this Policy; (b)
“Remarketing with Google Analytics” to place ads on other sites
directed to users who have visited the Website; and (c) “Google Display
Network Impression Reporting” to report how users’ interactions with our
ads relate to their visits to the Website. We use the information we get from
Google Analytics to improve the Website. Google Analytics collects only the IP
address assigned to you on the date you visit the Website, rather than your
name or other identifying information. Although Google Analytics plants a
permanent cookie on your web browser to identify you as a unique user the next
time you visit the Website, the cookie cannot be used by anyone other than
Google. Google’s ability to use and share information collected by Google
Analytics about your visits to the Website is restricted by the Google
Analytics Terms of Use and the Google Privacy Policy. You can prevent Google
Analytics from recognizing you on return visits to the Website by disabling
cookies on your browser, however, please note that if you do this you may not
be able to use all functions of the Website. You can opt out of Google
Analytics for Display Advertising and customize Google Display Network ads by
changing the ad settings at https://support.google.com/ads/answer/2662856.
You also can opt out of being tracked by Google Analytics in the future by
downloading and installing Google Analytics Opt-Out Browser Add-On for your
current web browser at https://tools.google.com/dlpage/gaoptout/.
Log File Information: Log file information is
automatically reported by your browser each time you access a web page. When
you register with or view the Website, our servers automatically record certain
information that your web browser sends whenever you visit any website. These
server logs may include information such as your web request, IP addresses or
other device identifiers, browser information, Internet Service Provider
(“ISP”), operating system, location, date/time stamp, clickstream
data, referring/exit pages and URLs, domain names, landing pages, pages viewed,
and other such information.
Clear Gifs Information: When you use the Website or
Services, we may employ clear gifs (a.k.a. Web Beacons) which are used to track
the online usage patterns of our users anonymously. No personal information
from your account is collected using these clear gifs. In addition, we may also
use clear gifs in HTML-based emails sent to our users to track which emails are
opened by recipients. The information is used to enable more accurate
reporting, improve the effectiveness of our marketing, and make the Website
better for our users.
How We Use Your
Information
We use information that we collect about you or that you
provide to us, including any personal information:
- To provide the products,
services, features, programs, content, and information you request.
- To contact you regarding
products, services, programs, promotions, or special events we believe may
be of interest to you.
- To operate, maintain, and
provide the best possible features, products, services, content, Website
functionality, and overall customer experience.
- To analyze visits to the
Website and learn about the interests, preferences, demographics, and
behaviors of our visitors in the aggregate (i.e., across the country) and
also on a personal level, so we can improve our products, services, and
programs to deliver you the type of content, features, products, services,
programs, and promotions that you are most interested in.
- To process registration
requests when you register for our programs, services, or promotions, or
otherwise administer your participation in our programs, services, or
promotions.
- To respond to your questions,
requests, comments, or complaints, and determine your satisfaction with
our products, programs, and services.
- To carry out our obligations
and enforce our rights arising from any contracts entered into between you
and us, including for billing and collection.
- To notify you about changes to
the Website or Services or to provide you with notices about your account,
including expiration and renewal notices.
- To compare and review your
personal information for errors, omissions, and accuracy.
- To prevent, detect, or
investigate any fraudulent, abusive, or illegal acts.
- In any other way we may
describe, at or around the time you provide the information.
- For any other purpose with your
consent.
We also use your personal information for our everyday
business purposes such as security, processing orders, payment processing,
analytics, operations, fraud detection and prevention, reporting, making
back-ups, and legal compliance.
We use cookies, clear gifs, and log file information to:
(a) remember information so that you will not have to re-enter it during
subsequent visits to the Website; (b) provide custom, personalized content and
information; (c) monitor the effectiveness of the Website and Services; (d)
monitor aggregate metrics such as the total number of visitors and traffic; (e)
diagnose or fix technology problems reported by our users or engineers that are
associated with the IP addresses controlled by a specific web company or ISP;
and (f) help you efficiently access information.
User Content: Any personal information or content you
voluntarily disclose for posting to the Website or Services (for instance, any
content you post) (referred to herein as “User Content”) becomes
available to the public via the Website and our business partners. User Content
includes, but is not limited to, testimonials, reviews, comments, photos, and
videos. If you remove User Content, copies may remain viewable in cached and
archived pages or if other users have copied or stored your User Content.
SCSS reserves the right, but has no obligation, to monitor
the User Content you post on the Website. SCSS has the right to remove any such
information or material for any reason or no reason including, without
limitation, if SCSS determines in its sole opinion that such information or
material violates or may violate any applicable law or our Terms of Use, or to
protect or defend SCSS’s rights or property or those of any third party. SCSS
also reserves the right to remove information upon the request of any third
party.
SCSS may use certain information about you and your User
Content without identifying you as an individual to third parties. We do this
for purposes that include but are not limited to analyzing how the Website and
Services are used, diagnosing service or technical problems, maintaining
security, and personalizing advertisements and promotions.
How We Protect Your
Information
SCSS uses commercially reasonable ethical, physical,
managerial, and technical safeguards to preserve the integrity and security of
your personal information consistent with industry standards. For example, we
use encryption, passwords, and physical security measures to help protect your
personal information against unauthorized access and disclosure. The security
of your personal information is important to us, but please remember that no
method of transmission over the internet or method of electronic storage is
ever 100% secure. While we strive to use commercially reasonable means to
protect your personal information, we cannot ensure or warrant the absolute
security of any information you transmit to SCSS or the Website or Services,
and you do so at your own risk. When SCSS receives a transmission of personally
identifying information from you, SCSS makes commercially reasonable efforts to
ensure the security of such information on our systems. However, please note
that this is not a guarantee that such information will not be accessed,
disclosed, altered, or destroyed by breach of any of our ethical, physical,
technical, or managerial safeguards. While we strive to protect your personal
information and privacy, we cannot guarantee the security of any information
you disclose online.
Compromise of Personal
Information
In the event that personal information is compromised as a
result of a breach of security, SCSS will notify those persons whose personal
information has been compromised as soon as practicable, in accordance with the
notification procedures set forth in this Policy, or as otherwise required by
applicable law.
Links to Other
Websites and Social Media
We are not responsible for the practices employed by
websites linked to or from the Website nor the information or content contained
therein, and we make no warranty, either express or implied, concerning the
content of any such site, including the accuracy, completeness, reliability, or
suitability thereof for any particular purpose, nor do we warrant that any such
site or its content is free from any claims of copyright, trademark, or other
infringement of the rights of third parties, or that any such site or its
content is devoid of viruses or other contamination. SCSS may provide links to
other websites to you solely as a convenience, and the inclusion of linked
sites does not imply endorsement by SCSS of any of the linked sites. Please
remember that when you use a link to go from the Website to another website,
our Policy is no longer in effect. Your browsing and interaction on any other
website, including those linked to the Website, is subject to that other
website’s own rules and policies. Please read over the other website’s rules
and policies before proceeding. We do not ensure the security of your personal
information if you visit websites not belonging to SCSS. We further reserve the
right to terminate a link to a third-party site at any time, for any reason.
We sometimes use content on the Website or Services that
we obtain from third-party sites or social media platforms such as Facebook,
Instagram, YouTube, Twitter. The privacy protections provided on these
third-party sites and social media platforms are not part of our Policy and may
differ from the privacy protections described in this Policy. If you upload
content related to SCSS or our Services on third-party sites or social media
platforms or sites that share information with the general public, user
community, and/or other third-party sites, it may be used or shared by us on
the Website or our social media pages and accounts to promote our products and
services. Consequently, you should review the privacy policies of these
third-party sites before using them and ensure that you understand how your
content may be used.
Notification
Procedures
It is our policy to provide notifications — whether such
notifications are required by law or are for marketing or other
business-related purposes — to you via email notice, written or hard copy notice,
or through conspicuous posting of such notice on the Website, as determined by
SCSS in its sole discretion. We reserve the right to determine the form and
means of providing notifications to you, provided that you may opt out of
certain means of notification as described in this Policy.
Your Choices, Opting
Out and Reviewing or Making Changes to Your Information
By providing your email address to SCSS, you consent to
our use of such email address to send you Website and service-related notices,
including any notices required by law, in lieu of communication by postal mail.
We may also use your email address to send you other messages including, but
not limited to, newsletters, payment information, credit card update
notifications, account status, legal updates, changes to features of the
Website or Services, product updates, special offers and promotions, or other account
information.
If you do not want to receive such email messages, you may
opt out by: (1) following the unsubscribe instructions in any of our
promotional emails; or (2) sending a written request to the postal or email
address set out below. Opting out may prevent you from receiving email messages
regarding updates, improvements, promotions, or offers. You may not opt out of
service-related emails, including information provided to or from SCSS
regarding a product purchase, warranty registration, product service experience
or other transaction. Opting out does not affect our communications with you
via telephone or email related to any orders with us or other ongoing
transactions, nor does it affect our use of your non-personally identifiable
information as described in this Policy.
Changes to Our Privacy
Policy
It is our policy to post any changes we make to the Policy
on this page. The date the Policy was last revised is identified at the top of
this page. You are responsible for ensuring we have an up-to-date, active, and
deliverable email address for you, and for periodically visiting Website and
this Policy to check for any changes.
Contact Us
If you have any questions about this Policy, the practices
of the Website, or your dealings with the Website, or if you wish to update
your preferences, you may contact us at the email below.
Email: sales@skaterschoiceskateshop.com